The consultation center provides support to citizens of Ukraine
online and offline regarding:
- clarification of possible ways to return the child or families with children
to the territory controlled by the Government of Ukraine; - obtaining a birth certificate of a child in military conditions
or its legalization, if the document is received on
uncontrolled - establishing contact with a child who was taken abroad by one of the
parents; - filling out a form for searching for a child or an application for receipt assistance to children who were injured as a result of the war;
- other issues related to human rights violations.
Here you can report:
- about a lost child;
- about a crime committed against a child;
- if you found a child unaccompanied by adults;
- if you know the facts of the child's deportation;
- about the forced change of citizenship and documents of the child;
- about other violations of children's rights during the war.
In online mode: 0800-50-17-20 (free of charge) 044-299-74-08 (for calls from abroad) hotline@ombudsman.gov.ua
В режимі офлайн під час особистого звернення:
понеділок – четвер з 9:00-13:00, 13:45-18:00
пʼятниця з 9:00-13:00, 13:45-17:00,
вихідні дні — субота, неділя
Адреса: 01008, м. Київ, вул. Інститутська, 21/8
Additionally, we provide consultations: through the "Children of War" portal - website: https://childrenofwar.gov.ua/
English (UK) 
Українська